Red Hat Bugzilla

The Bugzilla Guide
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# 7.1. Red Hat Bugzilla

Red Hat Bugzilla is probably the most popular Bugzilla variant, aside from Mozilla Bugzilla, on the planet. One of the major benefits of Red Hat Bugzilla is the ability to work with Oracle as a database, as well as MySQL. Here's what Dave Lawrence had to say about the status of Red Hat Bugzilla,

> Hello. I apologize that I am getting back to you so late. It has been difficult to keep
> up with email this past week. I have checked out your updated documentation and I will
> have to say very good work. A few notes and additions as follows.
> (ed: from the FAQ)
> >For the record, we are not using any template type implementation for the cosmetic changes
> >maded to Bugzilla. It is just alot of html changes in the code itself. I admit I may have
> >gotten a little carried away with it but the corporate types asked for a more standardized
> >interface to match up with other projects relating to Red Hat web sites. A lot of other web
> >based internal tools I am working on also look like Bugzilla.
> This should probably be changed since we are now in fact using Text::Template for most
> of the html rendering. You actually state this later in your numbered list.
> Also number 6 contradicts number 8 where number 6 would be the most up to date status
> on the Oracle port.
> Additional Information:
> -----------------------------
> 1. Comments are now stored in varchar fields of 4k in size each. If the comment is more
> than 4k it is broken up into chunks and given a sort number so each comment can be re
> assembled in the correct order. This was done because originally I was storing the comments
> in a long datatype which unfortunately cannot be indexed or joined with another table. This
> cause the search of text within the long description to be disabled for a long time. That
> is now working and is nto showing any noticeble performance hit that I can tell.
> 2. Work is being started on internationalizing the Bugzilla source we have to allow our
> Japanese customers to enter bug reports into a single bugzilla system. This will probably
> be done by using the nvarchar data types supported by Oracle which allows storage of
> double byte characters and also the use of the Accept-Language in the http header for
> detection by Bugilla of which language to render.
> 3. Of course even more cosmetic changes. It is difficult to keep up with the ever
> changing faces of www.redhat.com.
> 4. Some convenience enhancements in the administration utilities. And more integration
> with other internal/external Red Hat web sites.
> I hope this information may prove helpful for your documentation. Please contact
> me if you have any more question or I can do anything else.
> Regards

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